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Privacy Policy

At Trimix: Cut, Clip, Create, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our platform. By accessing or using Trimix, you consent to the practices described in this policy.

Effective Date: May 13, 2025

Information We Collect

We collect the following categories of data to provide and improve our services:

Personal Information

Account Information: Name, email address, profile photo, phone number, and password (hashed). Authentication Data: Login credentials, social login tokens (if applicable). Billing Details: Payment method (handled securely via third-party processors like Stripe or PayPal), invoices, and billing address (if applicable).

User-Generated Content

Uploaded Videos: Long-form video content you upload for processing. Generated Clips: AI-generated short clips, captions, and metadata. Session Data: Edits, preferences, and usage history within the platform.

Technical & Usage Data

Device and Browser Information: IP address, browser type, operating system, device ID. Cookies & Tracking: Session cookies, authentication tokens, and analytics data. Log Data: Timestamps, clicks, error reports, and feature usage.

How We Use Your Information

We use your data to:

  • Provide and personalize the Trimix experience.
  • Process and transform uploaded media using our AI pipeline.
  • Facilitate video editing, captioning, and social media integration.
  • Communicate with you (e.g., service updates, feature launches, support).
  • Improve our platform performance, stability, and security.
  • Comply with legal obligations and prevent fraud or abuse.

Sharing Your Information

We do not sell your personal information. We may share it only with:

  • Service Providers: Trusted third-party vendors who assist with infrastructure, payment processing, video hosting, analytics, and authentication.
  • Legal & Regulatory Authorities: If required by law or to respond to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be part of the transferred assets.

Data Storage & Retention

  • All data is stored on secure, encrypted servers.
  • Uploaded content and processed media are retained as long as your account is active or as needed to fulfill the service.
  • You may request deletion of your content or account at any time.

Your Rights & Choices

Depending on your location, you may have rights such as:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Deletion: Request removal of your account and content.
  • Objection: Opt out of certain processing (e.g., marketing emails).
  • Data Portability: Request export of your data in a machine-readable format.

Security Practices

We use industry-standard encryption, access controls, and secure coding practices to protect your information. However, no system is 100% secure, so we encourage users to use strong passwords and log out after use.

Third-Party Integrations

Trimix may integrate with third-party services (e.g., YouTube, TikTok, Google APIs). These services operate under their own privacy policies. We encourage you to review their terms before linking accounts.

Children"s Privacy

Trimix is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We"ll notify you of material changes via email or platform notification. Continued use of Trimix after updates implies acceptance of the revised policy.